NG Tea
Last Updated: [13/06/2026]
Welcome to NG Tea. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ngtea.co.in/ or use our services.
We may collect the following information from customers, vendors, and website visitors:
Full Name
Mobile Number
Email Address
Billing and Shipping Address
Account Login Information
Order Details
Payment Information (processed securely through Razorpay)
Product Inquiry and Quote Request Details
For vendors registering on our platform, we may collect:
Business Name
Contact Information
Business Address
GST and Tax Information (where applicable)
Bank Account Details for settlements
We may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Pages Visited
Time Spent on Website
Referral Sources
We use collected information to:
Process and fulfill orders
Manage customer accounts
Enable vendor registration and marketplace operations
Process payments securely
Respond to inquiries and quote requests
Provide customer support
Send order updates and notifications
Improve website functionality and user experience
Prevent fraud and unauthorized activities
Comply with legal obligations
NG Tea does not sell, rent, or trade personal information to third parties.
Information may be shared only with:
Registered vendors for order fulfillment
Logistics and delivery partners
Payment gateway providers such as Razorpay
Technical and hosting service providers
Government authorities when legally required
All third parties are expected to maintain the confidentiality and security of your information.
All online payments are processed through secure third-party payment gateways.
NG Tea does not store complete debit card, credit card, net banking, or UPI credentials on its servers.
Payment transactions are subject to the privacy and security policies of the respective payment service providers.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from:
Unauthorized access
Misuse
Alteration
Disclosure
Loss or destruction
While we strive to protect your data, no method of electronic transmission or storage can guarantee absolute security.
Our website may use cookies and similar technologies to:
Improve website performance
Remember user preferences
Analyze visitor behavior
Enhance user experience
Support marketing and advertising activities
Users may disable cookies through browser settings; however, some website features may not function properly.
Our website may contain links to third-party websites, vendor websites, or external services.
NG Tea is not responsible for the privacy practices, policies, or content of third-party websites. Users are encouraged to review their respective privacy policies before providing any personal information.
As a multi-vendor marketplace, certain customer information may be shared with relevant vendors solely for order processing, shipping, and customer support purposes.
Vendors are required to handle customer information responsibly and in accordance with applicable laws.
We retain personal information only for as long as necessary to:
Fulfill orders
Provide customer support
Manage vendor relationships
Comply with legal and regulatory requirements
Resolve disputes
Enforce our agreements
When information is no longer required, it will be securely deleted or anonymized.
Users may request:
Access to their personal information
Correction of inaccurate information
Account deletion (subject to legal obligations)
Withdrawal of marketing communication consent
Requests may be submitted through our contact details provided below.
NG Tea does not knowingly collect personal information from individuals under the age of 18 years.
If we become aware that such information has been collected, we will take appropriate steps to remove it.
NG Tea reserves the right to update or modify this Privacy Policy at any time.
Any changes will become effective immediately upon publication on the website. Continued use of the website after such changes constitutes acceptance of the updated Privacy Policy.
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Bihar, India.
If you have any questions regarding this Privacy Policy, please contact:
Website: https://ngtea.co.in/
Phone: +91 9136119555
Email:n.g.tea09@gmail.com
Address:
NG Tea
Near Cell Gate, Jai Prakash Evening Inter College
Hajipur, Jethui Nizamat
Bihar – 844102, India
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